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STEPHANIE GABRIEL
Concept & story development: Healthcare with heart
Coverage That Cares
"Coverage That Cares" is the health plan messaging platform I helped create and execute across various channels in my role at Commonwealth Care Alliance.
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Validated by three quantitative research studies, including brand positioning research and concept testing.
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Integrated across all marketing and communications to create synergy and boost CCA's recognition in both Senior Care Options and One Care products.
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Includes a compelling visual device, "the circle of care" to reinforce the CCA logo, show rather than tell using iconography, and communicate CCA's person-centered model of care.

Results
60% increase in likelihood to consider enrolling
year over year among dual-eligible individuals
66% increase in likelihood to seek information
year over year among dual-eligible individuals
Improved brand impressions for duals under 65
underscoring the resonance of product-specific messaging
Creative Sampling

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